Terms of Service

Acceptance of Terms

BY CLICKING “I ACCEPT,” CREATING AN ACCOUNT, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE (“TERMS”). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and Ai-PEX Wisdom, LLC, a Pennsylvania limited liability company doing business as Etzava (“Etzava,” “Company,” “we,” “us,” or “our”), governing your access to and use of the Etzava website, platform, and AI-driven decision-support tool (collectively, the “Service”).

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. The Service is intended for your own personal, non-commercial use only. You may not access or use the Service on behalf of any company, organization, or other legal entity, or for any business, commercial, or professional purpose.

Your decisions save privately to your account and delete automatically 30 days after your last activity.

Who we are

Etzava™ is a product of Ai-PEX Wisdom, LLC, a Pennsylvania limited liability company (“we,” “us”). Contact: hello@etzava.com.

Important Disclaimers

No Professional Advice.

Etzava convenes a council of perspectives — philosophical, religious, evidence-based, and lived — to help you examine a decision from many sides. Those perspectives are generated by artificial intelligence. They are offered to sharpen your own thinking, and for no other purpose. AI-generated content can be incomplete, imprecise, or wrong — including when it sounds confident — and perspectives attributed to a tradition or discipline are interpretations, not pronouncements by that tradition or any person within it. THE SERVICE IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. NOTHING PROVIDED THROUGH THE SERVICE CONSTITUTES, OR IS INTENDED TO CONSTITUTE, MEDICAL, HEALTHCARE, LEGAL, FINANCIAL, TAX, INVESTMENT, PSYCHOLOGICAL, OR OTHER PROFESSIONAL ADVICE. NO PROFESSIONAL-CLIENT, ATTORNEY-CLIENT, PHYSICIAN-PATIENT, OR FIDUCIARY RELATIONSHIP IS CREATED BY YOUR USE OF THE SERVICE. For any decision with medical, healthcare, legal, financial, or other professional implications, you must consult with a qualified, licensed professional who can evaluate your individual circumstances.

No Crisis or Emergency Services. The Service is not designed or intended to provide therapy, counseling, mental health treatment, crisis intervention, or emergency services.

Etzava is a tool for weighing decisions. It is not therapy, counseling, or mental-health treatment, and it is not built to help in an emergency. If a session begins to feel less like weighing a choice and more like carrying something too heavy, please take that seriously and bring it to a person or service that can help.

If you or someone else is in danger or crisis: reach out to someone you trust or a crisis line. In the U.S., call or text 988 (Suicide & Crisis Lifeline), or call 911 in an emergency. Outside the U.S., contact your local emergency number; findahelpline.com can help connect you with local crisis resources.

We do not monitor your sessions in real time, cannot assess your safety, cannot contact emergency services on your behalf, and cannot provide emergency or crisis response. If you may be in danger, contact emergency services or a crisis hotline immediately.

AI-Generated Content. All content and outputs provided through the Service are generated by artificial intelligence. AI-generated content can be incomplete, imprecise, biased, or factually incorrect, including when it appears confident or authoritative. Perspectives attributed to particular traditions, disciplines, or viewpoints are AI interpretations and do not represent official positions of any tradition, organization, or individual. You acknowledge and accept that AI technology has inherent limitations and that you should not rely solely on the Service for important decisions.

No Sole Reliance; No Consequential Automated Decisions. The Service is a reflective decision-support tool only. It is not intended to make, recommend, rank, approve, deny, or automate consequential decisions, including decisions concerning health, safety, legal rights, money, employment, housing, education, insurance, public benefits, or similar matters. You must not use the Service as the sole basis for any consequential decision.

Responsibility for Decisions and Actions. YOU ARE SOLELY RESPONSIBLE FOR ANY DECISIONS YOU MAKE AND ANY ACTIONS YOU TAKE OR FAIL TO TAKE BASED ON, RELATED TO, OR FOLLOWING YOUR USE OF THE SERVICE. ETZAVA HAS NO RESPONSIBILITY OR LIABILITY FOR ANY CONSEQUENCES, OUTCOMES, DAMAGES, OR LOSSES RESULTING FROM YOUR DECISIONS OR ACTIONS, REGARDLESS OF WHETHER SUCH DECISIONS OR ACTIONS WERE INFLUENCED BY THE SERVICE’S OUTPUTS. Use of the Service does not shift responsibility for your decisions to Etzava or create any duty of care owed by Etzava to you.

Your decisions are yours

Etzava's design rule is “help me decide, not decide for me.” The council will show you where its perspectives agree and disagree, and will ask you questions only you can answer — but it will not push you toward an outcome, and if you ask it what to do, it will tell you how its voices lean while keeping the disagreement visible. Whatever you ultimately decide, the decision and its consequences are yours. We are not responsible for actions you take or do not take after using Etzava.

User Accounts

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for keeping secure the email account you use to sign in and for all activities that occur under your account. You agree to notify Etzava immediately of any unauthorized use of your account.

Privacy

Your use of the Service is also governed by our Privacy Policy, located at https://etzava.com/privacy.html, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy. Your decision content and session data are sent, encrypted in transit, to our AI infrastructure provider (Anthropic, whose Claude models power each council member) for processing pursuant to their commercial API terms, which prohibit training on customer content by default; Etzava never uses your decisions to train AI. Session data is encrypted at rest at the infrastructure level (it is not end-to-end encrypted) and deleted automatically 30 days after your last activity, unless you delete it sooner; you may delete any saved decision, or your entire account, at any time, and reopening a saved decision never uses a credit. Etzava personnel do not review your decision content in the ordinary course, and access is limited to authorized personnel and service providers on a need-to-know basis as described in the Privacy Policy. We collect basic operational data (anonymous analytics, feature-usage events, campaign attribution, and token counts) but do not use advertising pixels or share your activity with advertising platforms. We will never sell your information, share your session content with advertisers, or use your decisions for any purpose other than providing the Service to you.

Intellectual Property

Etzava’s Intellectual Property. Excluding User Content and third-party software, models, APIs, payment services, hosting services, and other third-party technology used to provide the Service, the Service, including but not limited to the Etzava software, platform, website, user interface, underlying technology, algorithms, methods, processes, trade secrets, know-how, designs, graphics, text, images, and all intellectual property rights therein (collectively, “Etzava IP”), are and shall remain the sole and exclusive property of Ai-PEX Wisdom, LLC. Etzava reserves all rights not expressly granted herein. You acknowledge that the Service contains proprietary and confidential information protected by intellectual property laws. The Etzava name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Ai-PEX Wisdom, LLC. You may not use such marks without our prior written permission.

User Content. You retain ownership of the content you submit to the Service (“User Content”). By submitting User Content, you grant Etzava a limited, non-exclusive, worldwide, royalty-free, non-sublicensable, non-transferable license to host, store, transmit, process, and display your User Content solely as necessary to operate the Service and return the council’s responses to you, including transmitting your User Content to our AI infrastructure provider (Anthropic) to generate your outputs. Etzava will not use your User Content, and will not authorize any third party to use your User Content, to train, fine-tune, or develop any AI model, or for any purpose other than providing the Service to you. Notwithstanding the foregoing, Etzava will not disclose your User Content to third parties except as necessary to perform the Service (including to AI infrastructure providers such as Anthropic pursuant to their commercial API terms), as required by law, or with your consent.

Output Ownership. Subject to Etzava’s ownership of the underlying Etzava IP, you may use outputs generated by the Service only for your own personal, non-commercial purposes. You may not use outputs on behalf of any company, organization, or other legal entity, or for any business, commercial, or professional purpose. You acknowledge that similar or identical outputs may be generated for other users and that Etzava makes no representation of exclusivity or uniqueness regarding any output.

Pricing and Payment.

You agree to pay Etzava at the rates set forth on our account creation page. Etzava is priced based on the number of queries you run. A query is simply the question you pose to Etzava. A session begins when your council first deliberates on your query, and includes unlimited good-faith back-and-forth on that same decision — refining how it is framed, re-deliberation, one-on-one conversations with any voice, and the exercises — without any preset message cap for ordinary personal use. To protect the Service and other users, Etzava may apply reasonable fair-use limits, rate limits, temporary throttling, or session limits only where usage appears abusive, automated, security-threatening, payment-circumventing, unrelated to the same decision, or materially beyond ordinary good-faith personal use, including unusually high-volume, repetitive, or automated activity. Every decision saves to your account automatically, and returning to a saved decision is always free. Starting a different query starts a new session, drawing one from your pack. If a session fails for technical reasons, please contact us at the email address set forth above and we will credit the affected session back to your account. Payments are one-time charges — nothing renews automatically.

All fees are non-refundable except as expressly stated herein or as required by applicable law. Session credits, including any purchased as a gift or received as a gift, do not expire and are not subject to any dormancy, inactivity, service, or other fee. Session credits have no cash value, are not redeemable or exchangeable for cash except where required by applicable law, and represent only a prepaid right to access the Service. Free and promotional credits (including any free first decision and any credits issued through a promotional or gift code) are provided without a separate purchase, are not redeemable for cash, and may be subject to additional limits or to expiration as disclosed when they are issued.

All payments are processed by a third-party payment processor. By submitting payment information, you agree to Stripe’s terms of service and privacy policy. Etzava does not store your payment card information. Stripe is the merchant of record and is responsible for payment processing, receipts, and applicable sales taxes. You are responsible for any fees charged by your financial institution in connection with your payments.

Acceptable Use and Restrictions

You agree to use the Service only for its intended purpose—assisting you in thinking through your own personal, non-commercial decisions—and in compliance with all applicable laws and these Terms. You agree not to:

(a) Upload, submit, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or otherwise objectionable;

(b) Upload, submit, or transmit any content that infringes or violates any patent, trademark, copyright, trade secret, or other intellectual property or proprietary right of any third party;

(c) Use the Service to generate content that promotes illegal activities, violence, discrimination, or harm to any person or group;

(d) Resell, sublicense, or otherwise commercialize access to the Service or its outputs, or use the Service or its outputs as part of any commercial product or service offered to third parties;

(e) Access the Service by automated means (including bots, scrapers, or spiders) or attempt to circumvent any security, access, fair-use, rate-limit, session, or payment controls;

(f) Use the Service in a manner that imposes an unreasonable or disproportionate load on the Service, materially degrades the Service for other users, attempts to use one session for multiple unrelated decisions, or otherwise exceeds ordinary good-faith personal use;

(g) Use the Service to build, train, or improve any competing AI service or product;

(h) Probe, scan, or test the vulnerability of the Service or any system or network connected to the Service, or breach any security or authentication measures;

(i) Impersonate any person or entity or misrepresent your affiliation with any person or entity; or

(j) Violate any applicable law, regulation, or these Terms.

Etzava reserves the right to suspend or terminate your access to the Service immediately, without notice, for any conduct that Etzava, in its sole discretion, believes violates these Terms, is harmful to other users or the Service, or exposes Etzava to liability.

Indemnification

You agree to indemnify, defend, and hold harmless Etzava, Ai-PEX Wisdom, LLC, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and costs) arising out of or relating to: (a) your use of or inability to use the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) your violation of any rights of any third party; (f) any decisions you make or actions you take based on, related to, or following your use of the Service; or (g) any dispute between you and any third party related to your use of the Service. Etzava reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ETZAVA AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITING THE FOREGOING, ETZAVA DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS, OUTPUTS, OR INFORMATION OBTAINED FROM THE SERVICE WILL BE ACCURATE, RELIABLE, COMPLETE, OR APPROPRIATE FOR ANY PURPOSE; (D) ANY ERRORS OR DEFECTS IN THE SERVICE WILL BE CORRECTED; OR (E) THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT AI-GENERATED CONTENT IS EXPERIMENTAL IN NATURE AND MAY PRODUCE INACCURATE, INCOMPLETE, OR INAPPROPRIATE OUTPUTS.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ETZAVA, AI-PEX WISDOM, LLC, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER ETZAVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ETZAVA’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO ETZAVA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Dispute Resolution; Governing Law

BINDING ARBITRATION. Please read this section carefully—it affects how disputes between you and Etzava are resolved. You and Etzava agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, rather than in court, except as provided below. A single arbitrator will decide the dispute; the arbitration may be conducted by telephone, videoconference, or written submissions, or in person in the county where you reside or another mutually agreed location; and judgment on the award may be entered in any court of competent jurisdiction. Etzava will pay the AAA filing and arbitrator fees that it is required to pay under the AAA Consumer Arbitration Rules. EXCEPTIONS: either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to stop the actual or threatened infringement or misuse of intellectual property or confidential information. THIRTY-DAY OPT-OUT: you may opt out of this arbitration agreement by emailing hello@etzava.com within thirty (30) days after you first accept these Terms and stating your name and that you opt out of arbitration; opting out will not affect any other provision of these Terms. This arbitration agreement is governed by the Federal Arbitration Act. The Class Action Waiver below applies in arbitration; if it is held unenforceable as to a particular claim, only that claim will proceed in court and all other claims will remain in arbitration. If this entire Binding Arbitration provision is held unenforceable, the Exclusive Venue, Waiver of Jury Trial, and Class Action Waiver provisions will govern.

Governing Law. These Terms and any dispute arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.

Exclusive Venue. Subject to the Binding Arbitration provision above, any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Philadelphia, Pennsylvania, and each party irrevocably submits to the exclusive jurisdiction and venue of such courts and waives any objection based on inconvenient forum.

WAIVER OF JURY TRIAL. EACH PARTY HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL ACTION, PROCEEDING, CAUSE OF ACTION, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE. EACH PARTY CERTIFIES AND ACKNOWLEDGES THAT: (A) NO REPRESENTATIVE OF THE OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT SEEK TO ENFORCE THE FOREGOING WAIVER IN THE EVENT OF A LEGAL ACTION; (B) EACH PARTY HAS CONSIDERED THE IMPLICATIONS OF THIS WAIVER; (C) EACH PARTY MAKES THIS WAIVER VOLUNTARILY; AND (D) EACH PARTY HAS BEEN INDUCED TO ENTER INTO THESE TERMS BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION.

CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND ETZAVA AGREE THAT ANY CLAIMS OR DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. YOU AND ETZAVA EXPRESSLY WAIVE ANY RIGHT TO FILE OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR ANY OTHER REPRESENTATIVE ACTION OR PROCEEDING AGAINST THE OTHER. Unless both you and Etzava agree otherwise in writing, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

Termination

You may terminate your account at any time by contacting us at hello@etzava.com or by using the account deletion feature in the Service. Etzava may terminate or suspend your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease, and, unless we terminate or suspend your access because of your breach of these Terms or misuse of the Service, we will refund or credit to you the value of any session credits you purchased and have not used. The following sections shall survive termination: Important Disclaimers, Intellectual Property, Indemnification, Disclaimer of Warranties, Limitation of Liability, Dispute Resolution; Governing Law, and any other provisions that by their nature should survive.

General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and any other documents incorporated by reference, constitute the entire agreement between you and Etzava regarding the Service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, regarding the Service.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent, or if such modification is not possible, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

Waiver. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and Etzava’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without Etzava’s prior written consent. Etzava may assign these Terms without restriction. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.

Modifications. Etzava reserves the right to modify these Terms at any time. If we make material changes, we will notify you by posting the revised Terms on the Service and updating the “Last Updated” date. Your continued use of the Service after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

Contact Information. If you have any questions about these Terms, please contact us at: hello@etzava.com or Ai-PEX Wisdom, LLC, 755 West Lancaster Avenue #1178, Bryn Mawr, PA 19010.

Last Updated: June 19, 2026

All third-party names and marks (including Anthropic, Claude, Stripe, and Vercel) are the property of their respective owners.

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